Trusted Energy Provider: Orange And Rockland Utilities Inc.

Trusted Energy Provider: Orange And Rockland Utilities Inc.

Who is Orange and Rockland Utilities Inc?

Orange and Rockland Utilities, Inc. (O&R) is a regulated electric and gas utility serving customers in southeastern New York State. The company provides electric service to approximately 300,000 customers in Orange and Rockland counties, and gas service to approximately 125,000 customers in Orange County.

O&R is a subsidiary of Consolidated Edison, Inc. (Con Edison), one of the largest investor-owned energy companies in the United States. Con Edison provides electric, gas, and steam service to customers in New York City and Westchester County, New York.

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Orange and Rockland Utilities Inc.

Orange and Rockland Utilities Inc. (O&R) is a regulated electric and gas utility serving customers in southeastern New York State. The company provides electric service to approximately 300,000 customers in Orange and Rockland counties, and gas service to approximately 125,000 customers in Orange County.

  • Energy provider: O&R provides electricity and natural gas to residential, commercial, and industrial customers in its service territory.
  • Infrastructure: O&R owns and operates a network of electric and gas distribution lines, substations, and other infrastructure.
  • Customer service: O&R provides customer service to its customers through a variety of channels, including phone, email, and online.
  • Economic development: O&R plays a role in the economic development of its service territory by providing reliable and affordable energy to businesses.
  • Environmental stewardship: O&R is committed to environmental stewardship and has a number of programs in place to reduce its environmental impact.
  • Community involvement: O&R is actively involved in the communities it serves and supports a number of local organizations.

These key aspects highlight the various dimensions of Orange and Rockland Utilities Inc. and its importance to the communities it serves.

Energy provider

As an energy provider, Orange and Rockland Utilities Inc. (O&R) plays a crucial role in the communities it serves. By providing reliable and affordable electricity and natural gas to residential, commercial, and industrial customers, O&R supports economic growth, enhances the quality of life, and contributes to the overall well-being of the region.

  • Residential customers: O&R provides electricity and natural gas to homes and apartments, enabling residents to power their appliances, heat their homes, and cook their food.
  • Commercial customers: O&R provides electricity and natural gas to businesses of all sizes, from small shops to large corporations. This energy is essential for powering equipment, lighting buildings, and running heating and cooling systems.
  • Industrial customers: O&R provides electricity and natural gas to industrial facilities, such as factories and manufacturing plants. This energy is used to power machinery, operate production lines, and heat or cool industrial processes.

O&R's role as an energy provider is vital to the economic development of its service territory. By providing reliable and affordable energy, O&R helps businesses to create jobs, expand their operations, and compete in the global marketplace. O&R also supports the growth of new industries and the attraction of new businesses to the region.

Infrastructure

Orange and Rockland Utilities Inc. (O&R) owns and operates a vast network of infrastructure that is essential for delivering electricity and natural gas to its customers. This infrastructure includes:

  • Electric distribution lines: These lines carry electricity from substations to homes, businesses, and other customers.
  • Gas distribution lines: These lines carry natural gas from pipelines to homes, businesses, and other customers.
  • Substations: These facilities transform electricity from high voltage to low voltage so that it can be safely distributed to customers.
  • Other infrastructure: This includes equipment such as transformers, meters, and regulators, which are essential for the safe and reliable operation of the electric and gas distribution system.

O&R's infrastructure is a critical asset for the communities it serves. By investing in and maintaining this infrastructure, O&R ensures that its customers have access to reliable and affordable energy.

Customer service

Excellent customer service is a cornerstone of Orange and Rockland Utilities Inc.'s (O&R) commitment to its customers. O&R understands that its customers rely on its services to power their homes and businesses, and it is committed to providing reliable and affordable energy. O&R's customer service team is available 24/7 to assist customers with any questions or concerns they may have.

O&R offers a variety of channels for customers to contact customer service, including phone, email, and online. Customers can also access O&R's website to view their account information, pay their bills, and report outages. O&R's customer service team is highly trained and experienced, and they are committed to resolving customer issues quickly and efficiently.

O&R's commitment to customer service has been recognized by industry experts. In 2020, O&R was ranked #1 in customer satisfaction among electric utilities in the Northeast by J.D. Power and Associates. This ranking is a testament to O&R's dedication to providing its customers with the best possible service.

Economic development

Orange and Rockland Utilities Inc. (O&R) plays a vital role in the economic development of its service territory by providing reliable and affordable energy to businesses. Businesses rely on O&R's energy to power their operations, create jobs, and contribute to the overall economy of the region.

One way that O&R supports economic development is by providing businesses with access to reliable and affordable energy. This is essential for businesses of all sizes, from small businesses to large corporations. Without reliable energy, businesses cannot operate their equipment, produce goods and services, or serve their customers.

In addition to providing reliable energy, O&R also offers a variety of programs and services to help businesses save money on their energy costs. These programs can help businesses reduce their operating costs, improve their energy efficiency, and become more competitive in the marketplace.

O&R's commitment to economic development is evident in its support of local businesses. O&R partners with local chambers of commerce and economic development organizations to promote economic growth in the region. O&R also supports local businesses through its sponsorship of community events and programs.

O&R's role in economic development is essential to the vitality of the region. By providing reliable and affordable energy to businesses, O&R helps businesses to create jobs, grow the economy, and improve the quality of life for residents.

Environmental stewardship

Orange and Rockland Utilities Inc. (O&R) is committed to environmental stewardship and has a number of programs in place to reduce its environmental impact. These programs focus on reducing greenhouse gas emissions, conserving water, and protecting wildlife and their habitats.

  • Reducing greenhouse gas emissions

    O&R is committed to reducing its greenhouse gas emissions and has set a goal of reducing its emissions by 50% by 2030. O&R is working to achieve this goal by investing in renewable energy, energy efficiency, and other clean energy technologies.

  • Conserving water

    O&R is committed to conserving water and has set a goal of reducing its water consumption by 10% by 2030. O&R is working to achieve this goal by implementing water conservation measures at its facilities and by educating customers on water conservation.

  • Protecting wildlife and their habitats

    O&R is committed to protecting wildlife and their habitats. O&R has a number of programs in place to protect wildlife, including a program to protect endangered species and a program to restore wetlands.

O&R's commitment to environmental stewardship is evident in its actions. O&R has been recognized for its environmental stewardship by a number of organizations, including the Environmental Protection Agency and the National Wildlife Federation.

Community involvement

Orange and Rockland Utilities Inc. (O&R) is actively involved in the communities it serves and supports a number of local organizations. This community involvement is a key component of O&R's commitment to being a good corporate citizen and to giving back to the communities that it serves.

O&R's community involvement takes many forms, including:

  • Supporting local charities and non-profit organizations
  • Volunteering for community events
  • Participating in community clean-ups and beautification projects
  • Providing educational programs and workshops
  • Offering financial assistance to families and individuals in need

O&R's community involvement makes a real difference in the lives of the people and communities it serves. For example, O&R's support of local charities and non-profit organizations helps to provide essential services to those in need. O&R's volunteers help to make community events a success and to improve the quality of life for residents. O&R's educational programs and workshops help to educate the public about important issues such as energy conservation and safety. And O&R's financial assistance helps to make a difference in the lives of families and individuals who are struggling financially.

O&R's community involvement is a reflection of the company's values and its commitment to being a good corporate citizen. O&R believes that it has a responsibility to give back to the communities that it serves and to make a positive impact on the lives of the people who live in those communities.

Frequently Asked Questions about Orange and Rockland Utilities Inc.

This section provides answers to frequently asked questions about Orange and Rockland Utilities Inc. (O&R).

Question 1: What is O&R?

Answer: Orange and Rockland Utilities Inc. (O&R) is a regulated electric and gas utility serving customers in southeastern New York State. The company provides electric service to approximately 300,000 customers in Orange and Rockland counties, and gas service to approximately 125,000 customers in Orange County.

Question 2: What are O&R's key services?

Answer: O&R's key services include:

  • Providing electricity and natural gas to residential, commercial, and industrial customers
  • Maintaining and operating a network of electric and gas distribution lines, substations, and other infrastructure
  • Providing customer service to customers through a variety of channels, including phone, email, and online
  • Supporting economic development in its service territory by providing reliable and affordable energy to businesses
  • Protecting the environment by reducing greenhouse gas emissions, conserving water, and protecting wildlife and their habitats
  • Being actively involved in the communities it serves by supporting local organizations and volunteering for community events

These are just a few of the many questions that customers have about O&R. For more information, please visit O&R's website or contact customer service.

Conclusion

Orange and Rockland Utilities Inc. (O&R) is a vital part of the communities it serves. The company provides reliable and affordable energy to homes, businesses, and industries. O&R is also committed to environmental stewardship and community involvement.

O&R's commitment to its customers is evident in its high customer satisfaction ratings. The company is also committed to economic development in its service territory. O&R's support of local businesses helps to create jobs and grow the economy.

O&R's commitment to environmental stewardship is evident in its programs to reduce greenhouse gas emissions, conserve water, and protect wildlife. The company is also actively involved in the communities it serves, supporting local organizations and volunteering for community events.

O&R is a strong corporate citizen that is committed to providing its customers with reliable and affordable energy, protecting the environment, and giving back to the communities it serves.

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